Troubleshooting: What to do when your Volkswagen remote control vehicle key

Your Volkswagen remote control vehicle key should be able to lock and unlock your vehicle’s doors from within a perimeter of several yards around the vehicle. If, however, it does not, it could be one of a few different issues.

Your Volkswagen remote control vehicle key may have a dead battery. It is very easy to test to see if this is the case. If you press a button on the remote control vehicle key, an indicator light should flash once. If you press and hold a button on the remote control vehicle key, the indicator light should flash repeatedly. If it does not, your battery is dead.

While you can change the battery yourself, Volkswagen recommends that you allow an authorized Volkswagen service facility to do it for you because improperly replacing the battery or replacing with the wrong battery can cause further damage to the remote control vehicle key, which can lead to further expenses for a problem with an easy fix.

If you decide to replace the battery yourself, follow these steps:

–          Unfold the key bit on the remote control vehicle key.

–          Remove the cover on the back of the remote control vehicle key by first pulling back on the side of the folded in key bit.

–          Use a thin object to pry the battery out of the battery compartment.

–          Position the new battery into the battery compartment.

–          Replace the cover, and press it down until you hear it click into place.

If the battery is not the issue, your remote control vehicle key may need to be resynchronized. A remote control vehicle key can get out of synch when the buttons are pressed outside of operating range. To resynchronize the remote control vehicle key, follow these steps:

–          Unfold the key bit on the remote control vehicle key.

–          Remove the cap from the door handle on the driver door.

–          While standing immediately next to the vehicle, press the unlock button on the remote control vehicle key.

–          Manually unlock the vehicle using the key bit within 1 minute.

–          Reinstall the cap.

If your Volkswagen remote control vehicle key still doesn’t work, it may be a problem with the transmitter inside, and you will need to contact our service department to either have it fixed or replaced.

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